Industries / 04 — Machinery & Equipment
Every machine you sell starts a long relationship. Run it like one.
Dealers and manufacturers of machinery earn their reputation after the sale: parts, service, warranty and response time. That work spans departments and years, and it rarely lives in one system. We build platforms that follow the machine across its whole life.
01
Where it usually hurts
- Nobody can see a machine's full history in one place.
- Service requests arrive by phone, email and WhatsApp.
- Parts inquiries take days because stock and prices are elsewhere.
- Warranty and maintenance dates are tracked by hand.
02
What we build
- 01
Equipment records
One record per machine: owner, configuration, warranty, service history and documents.
- 02
Service management
Requests, planning, technicians and reports in one flow.
- 03
Parts
Catalog, availability and orders connected to the machines they fit.
- 04
Customer portals
Customers see their fleet, request service and order parts themselves.
- 05
Sales
Pipeline, configuration and offers linked to the customer's existing equipment.
- 06
Maintenance plans
Scheduled service and reminders that create work instead of relying on memory.
03
Typical modules
- Sales
- Equipment
- Service
- Parts
- Warranty
- Customer portal
- Documents
- Reporting
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